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Issue with Microsoft Authenticator backup

Clyde Timonera 15 Reputation points
2024-06-13T02:15:40.96+00:00

I created a backup of my Microsoft Authenticator app and reformatted my phone, but when I tried to use the backup, it claimed that there was no backup available. I need this backup to access all my accounts tied to the app. What could be the issue and how can I fix it?

Microsoft Security | Microsoft Authenticator
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