Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Issue with Microsoft Authenticator backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 53%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Clyde Timonera
15
Reputation points
I created a backup of my Microsoft Authenticator app and reformatted my phone, but when I tried to use the backup, it claimed that there was no backup available. I need this backup to access all my accounts tied to the app. What could be the issue and how can I fix it?
Microsoft Security | Microsoft Authenticator
Sign in to answer