Merge two accounts. completed Microsoft Azure AI-102 exam last month. I provided my Personal email ID. But I haven't received the completed certificate and not reflecting in Pearson Vue portal as well.

Question

I completed Microsoft Azure AI-102 exam last month. I provided my Personal email ID. But I haven't received the completed certificate and not reflecting on the Pearson Vue portal as well. Not sure there are multiple accounts(2 accounts). Please check and merge the same so that I can get the completed AI -102 certificate.

Please find my details as below.

Name: Charan Kumar Kuruva

Phone no. - +91 - 9440399443

Mail ID: ******@gmail.com

Answer 1

Hi @CHARAN KUMAR KURUVA ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Transcript - Missing Exams or Certificates

Microsoft Certification - Missing Badge/Sharing

Microsoft Certification - Profile/MCID Assistance

Microsoft Certification - Profile/Account Linking

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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Regards

Andreas Baumgarten