Why is Microsoft Authenticator not receiving codes?

MS111 0 Reputation points
2024-06-13T17:33:07.63+00:00

Hello,

I reinstalled the Microsoft Authenticator app on my Android cell phone today.

Now, when my customers email me a link to a shared file (e.g. on SharePoint) and I click on the link and it says it will send a code to my Authenticator app, I do not receive the code.

My telephone number is unchanged. All settings are identical. I have internet access. Notifications are enabled.

What is going wrong?

Thanks
MS

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,029 questions
{count} votes