Hello Jacinta Das,
Thanks for your question.
To access your Certification, please follow the steps below:
- Open your browser using InPrivate or Incognito mode.
- Visit Microsoft Learn.
- Sign in using the personal Microsoft account (MSA) associated with your Certification Profile.
- Click on your user icon, located at the upper right corner of the screen, and select "Profile."
- Select "Certifications" in the navigation menu, at the left side of the screen.
- If your Certification Profile is not connected yet, please click the "Connect certification profile" button. Once connected, the "Certifications" tab will allow you to access your Certifications.
- To download your Certificates, select "View certification details" under a Certification, then click "Print certificate."
- To share your Certifications, click "Share" and select the location to which you wish to share your Certification.
- To access your Transcript, select "Transcript" in the navigation menu, located at the left side of the screen.
- Select "Print" and choose "Save to PDF" to download a copy of your Transcript.
- Select "Share link" to generate an online link that will allow you to share your Transcript.
Also, please note the below:
Microsoft Training & Certification is supported on their own forums:
Microsoft Training Support Forum
Microsoft Certification - Exam Registration/Scheduling
Microsoft Certification - Vouchers/Discounts/Special Offers
Microsoft Certification - Profile/MCID Assistance
Regards,
You can mark it 'Accept Answer' if this helped.