sentinel one update blocking windows 11 upgrade

Sandra Carson 0 Reputation points
2024-06-13T21:00:12.97+00:00

I am trying to upgrade to windows 11 and keep getting blocked. It says Your PC requires the latest version of this app. Click learn more for information... it is the Sentinelone app

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. S.Sengupta 17,136 Reputation points MVP
    2024-06-14T01:30:58.3733333+00:00

    Open the SentinelOne app and check for updates. If available, install the latest version.

    Reboot.

    If updating SentinelOne doesn't resolve the issue, you can try uninstalling it temporarily to proceed with the Windows 11 upgrade.

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  2. Hania Lian 11,031 Reputation points Microsoft Vendor
    2024-06-14T01:32:05.25+00:00

    Hello,

    The error message you are seeing indicates that the SentinelOne app installed on your PC is not compatible with Windows 11. To proceed with the upgrade, install the latest version of the APP.

    If it doesn't work, please try to uninstall this APP.

    Before you proceed with the uninstallation, please ensure that you have a backup of your important data and files.

    Once you have uninstalled the SentinelOne app, you should be able to proceed with the Windows 11 upgrade. If you have any further questions or concerns, please feel free to ask.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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