Hello,
Here are a few steps you can take to troubleshoot the issue:
1.Check Network Stability: Ensure that your network connection is stable. Intermittent connectivity can cause the copying process to fail.
2.File Size Limitations: If the file is particularly large, there might be size restrictions on the server that prevent large files from being copied. Verify if there are any such limitations.
3.Check for any software conflicts: Make sure that there are no software conflicts that may be causing the issue.
Best Regards,
Hania Lian
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