Blue screen erroo ( video scheduler internal error )

Liu Kang 0 Reputation points
2024-06-14T18:27:04.3166667+00:00

I have this problem for 6 months and i know the app who make the problem but i dont know how to fix it and i dont wnna delete the app , the app is apple music and i download it from microsoft store , please help me and tell me what to do to fix the problem

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  1. Docs 16,226 Reputation points
    2024-06-15T04:34:30.99+00:00

    Please run the V2 log collector and post a share link using one drive, drop box, or google drive.

    BSOD - Posting Instructions - Windows 10 Forums (tenforums.com)

    BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

    Make sure that links are available without sign in.

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html#option1

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Wesley Li 11,285 Reputation points
    2024-06-17T15:46:58.3266667+00:00

    Hello

    The “Video Scheduler Internal Error” is a Blue Screen of Death (BSOD) error that is often related to the graphics card and its drivers. It seems that you’ve identified the Apple Music app as the cause of the problem.

    You can try the following:

    Change the graphics settings for the Apple Music app: A user on the Apple Community forum suggested a workaround that involves changing the graphics settings for the Apple Music app in the Nvidia Control Panel. Here’s how to do it:

    Open the Nvidia Control Panel.

    Go to “Manage 3D settings”.

    Under “Program settings”, press “Add” and “browse”, then paste the file path to your Apple Music app (.exe).

    Choose “Integrated Graphics”.

    If you can’t find the path to Apple Music, open the app and go to “Task Manager”. Search for Apple Music, right-click it, and open the file location.

    [Apple Music Preview creates Windows 11 b… - Apple Community](https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdiscussions.apple.com%2Fthread%2F255396911%3FsortBy%3Dbest&data=05%7C02%7Cwesleyl%40wicresoft.com%7C8a8d43309a504315df5508dc8ee2cb71%7Cb2ae8dd9097749768706861b488b1512%7C0%7C0%7C638542351956303041%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=HWdxArn3RsQklM9iWkG1dAj3%2BLu%2FKOpwJoxgNKq88g8%3D&reserved=0"原始 URL: https://discussions.apple.com/thread/255396911?sortBy=best。如果你信任此链接, 请单击或点击。")

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