OneDrive Sync keeps crashing

Iniobong Nkanga 1,751 Reputation points
2024-06-14T19:58:33.7966667+00:00

Hello 

 

Please i need your help on this issue.

 

One of my user is having issues with OneDrive crashing and she's unable to sync it. She had tried to log out and in again but the issue remains.

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A Microsoft file hosting and synchronization service.
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  1. Paulo Henrique 15 Reputation points
    2024-06-28T13:14:18.3166667+00:00

    This is a global flaw that has been reported for weeks and until now Microsoft has not officially acknowledged the problem and gone public with its retraction. It is no longer possible to synchronize shared folders on Onedrive in Windows Explorer. They show as a shortcut to the internet. In other words, clicking on the folder will not open the files directly, but will instead take you to Onedrive online in the browser. This flaw is impacting thousands of offices that mainly use the "Microsoft Family" or "Personal" license to share files between employees . Because now they can only work 100% through the browser, which completely reduces productivity. And it's not just this problem that was found, Microsoft's services and websites are crashing all the time, several bugs in the processing of files directly in Onedrive were also found, but the worst thing is that Microsoft hasn't fixed this yet.

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