Contact Support

Isaac Garcia 0 Reputation points
2024-06-15T22:07:38.77+00:00

Hi,

How can I contact support? When I try to create ticket with my .edu account, I receive a message "Your sign-in was successful but you don't have permission to access this resource."

Thanks,

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. Marcin Policht 17,615 Reputation points MVP
    2024-06-16T00:22:06.5833333+00:00

    You apparently do not have sufficient privileges to open a service request. Contact your Azure administrator to raise the ticket for you. As per https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    You must have the appropriate access to a subscription in order to create a support request for it. This means you must have the Owner, Contributor, or Support Request Contributor role, or a custom role with Microsoft.Support/*, at the subscription level.


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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