After KB5039843 Photo App is not Working anymore

Question

Hi,

after the KB5039843 (incl. .net update) update, the photo app is no longer functional in our entire company.

Resetting and repairing does not help. Neither does starting it once as Local Admin.

I then wanted to roll out the Photo App Legacy via Intune.

The app appears in the company portal but requires the Microsoft Store for installation. This is blocked for W11 Enterprise.

Can I roll out the photo app without the store and how can I force an uninstallation beforehand?

Answer 1

Hello

Here are the steps you can follow to roll out the Photo App Legacy via Intune and force an uninstallation of the current Photo app:

1. Uninstalling the Current Photo App: You can uninstall the current Photo app using PowerShell. Here’s how you can do it:

Right-click the Start button and select Windows PowerShell (Admin).

In the PowerShell window, type the following command and press Enter:

Get-AppxPackage *photos* | Remove-AppxPackage

This command will remove the Photos app from your system.

 

2. Deploying the Photo App Legacy via Intune: Unfortunately, the Microsoft Store is typically required for installing the Photo App Legacy. However, you might be able to work around this by obtaining the App Store URL for the Microsoft Photos Legacy app and using it to deploy the app. Here’s how you can do it:

Log in to the Microsoft Endpoint Manager admin center.

Go to Apps > All apps and click Add.

Select the app type you want to deploy.

Use the App Store URL for the Microsoft Photos Legacy app to deploy the app.

Please note that these steps might not work in all cases, as the Microsoft Store is typically required for app installation.