How to unlock microsoft account if message: "This verification method is currently not working. Try another method" but no any more methods?

Віталій Лазоренко 0 Reputation points
2024-06-18T10:38:01.84+00:00

How to unlock microsoft account if message: "This verification method is currently not working. Try another method" but no any more methods?

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  1. Sumarigo-MSFT 47,471 Reputation points Microsoft Employee Moderator
    2024-06-25T09:49:12.53+00:00

    @Віталій Лазоренко
    If you are unable to unlock your Microsoft account using the verification methods provided, you can try the following steps:

    Wait for a few hours: Sometimes, there may be a delay in the verification process. Wait for a few hours and try again.

    Contact Microsoft support: If you are still unable to unlock your account, you can contact Microsoft support for assistance. You can contact Microsoft support by going to the Microsoft account support page (https://account.microsoft.com/support) and selecting "Contact support" at the bottom of the page. You will need to provide some information to verify your identity before you can contact support.

    Create a new Microsoft account: If you are unable to unlock your account and cannot contact Microsoft support, you may need to create a new Microsoft account. Make sure to use a strong password and enable two-factor authentication to help protect your account.

    It is important to note that if you are unable to verify your identity, you may not be able to unlock your account. Therefore, it is important to keep your account information up-to-date and to use strong passwords and two-factor authentication to help protect your account.


    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.


  2. Віталій Лазоренко 0 Reputation points
    2024-07-01T07:31:07.8366667+00:00

    I need to unlock account but have no any possibility to do it.

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