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Not able to complete Data connection step in azure open ai 'add data' feature

lakshmi 631 Reputation points
2024-06-18T11:16:17.4933333+00:00

Hi Team,

We tried to configure the data from the Blob storage by referring to the following link:

Azure OpenAI On Your Data

Based on the documentation, we enabled RBAC and provided the documented permissions for the resources, as well as for the developer who is manually configuring the data. However, we are still encountering the following error while validating the identity:

We have made all the services private by using VNet integration and private endpoints to connect to OpenAI, and the search service has also been created.

User's image

Also enabled 'Allow Azure services on the trusted services list to access this storage account.' in storage account

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
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Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. santoshkc 6,215 Reputation points Microsoft Vendor
    2024-06-19T07:19:02.9233333+00:00

    Hi @lakshmi,

    Thank you for reaching out to Microsoft Q&A forum!

    Based on the information provided, it seems like you are encountering an error while validating the identity for OpenAI on your data stored in Blob storage. To troubleshoot this issue, I would suggest verifying that you have assigned the correct RBAC roles. For more info, please refer to Role assignments. Also, I suggest using a different region and see whether it works.

    I hope this helps! Thank you.

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