Machine is not connected (Code: HCRP400) trying to create a host pool

David Pereira 0

I'm setting up a lab environment and managed to deploy a host pool successfully on Azure Stack HCI, now when I try to add servers to an existing pool or create a new pool I get the following error

{"code":"HCRP400","message":"Machine is not connected"}

on this phase of the deployment

Microsoft.HybridCompute/machines/extensions

The VM is created and it looks "apparently" fine but it's not showing as a session host in AVD

As you can see the error doesn't give much detail on what's wrong, I've tried a few different things but every attempt takes about an hour before it fails, any advice?

AVD

vipullag-MSFT 25,521 Reputation points

2024-06-19T04:33:23.45+00:00

Hello David Pereira

Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.

This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.
David Pereira 0 Reputation points

2024-06-19T06:46:57.8+00:00

I have managed to resolve that issue by recreating the Logical network used by the host pool, but to be fair it was a guess rather then finding anything useful on the error message.
vipullag-MSFT 25,521 Reputation points

2024-06-20T05:03:34.64+00:00

Hello David Pereira

Glad to know that the issue is resolved.

Thanks for sharing the resolution for the benefit of community.

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Machine is not connected (Code: HCRP400) trying to create a host pool