Hello,
Have you registered this account with an authenticator app?
If you are not receiving any notifications on your phone, ensure that your mobile device has notifications enabled for the Microsoft Authenticator app.
Additionally, verify if your account is eligible to verify or update your company profile information. Appropriate roles include Global Admin, Microsoft AI Cloud Partner Program Account Admin, Owner, Manager, Compliance Admin, Billing Admin, and Admin Agent.
Verify your company profile | Microsoft Learn
Common problems with two-step verification for a work or school account - Microsoft Support
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