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MS Visual C++ 2022 x64 14.40.33810 The Feature you are trying to use is on a network resource that is unavailable

David C 0 Reputation points
2024-06-19T04:42:31.35+00:00

While trying to install a game the Visual C++ runtime fails to install and errors out. I see two versions installed on the computer but can't uninstall them. I tried install Visual Studio just to get the installcleanup.exe utility, ran that, and those two redistribution versions remain.

Installation failure:

User's image

Uninstall failure (choosing modify results in the same):

User's image

Full log from the installation failure:

[0A44:58A4][2024-06-18T23:27:08]i001: Burn v3.10.4.4718, Windows v10.0 (Build 22631: Service Pack 0), path: C:\Users\david\AppData\Local\Temp{2D279FA5-7CD5-44F3-94A4-A450A3B1B824}.cr\VC_redist.x64 (2).exe

[0A44:58A4][2024-06-18T23:27:08]i009: Command Line: '"-burn.clean.room=C:\Users\david\Downloads\VC_redist.x64 (2).exe" -burn.filehandle.attached=576 -burn.filehandle.self=592'

[0A44:58A4][2024-06-18T23:27:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\david\Downloads\VC_redist.x64 (2).exe'

[0A44:58A4][2024-06-18T23:27:08]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\david\Downloads'

[0A44:58A4][2024-06-18T23:27:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\david\AppData\Local\Temp\dd_vcredist_amd64_20240618232708.log'

[0A44:58A4][2024-06-18T23:27:08]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810'

[0A44:58A4][2024-06-18T23:27:08]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'

[0A44:3998][2024-06-18T23:27:08]i000: Setting version variable 'WixBundleFileVersion' to value '14.40.33810.0'

[0A44:58A4][2024-06-18T23:27:08]i100: Detect begin, 11 packages

[0A44:58A4][2024-06-18T23:27:08]i000: Setting string variable 'Arm64_Check' to value 'AMD64'

[0A44:58A4][2024-06-18T23:27:08]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.22621.3593'

[0A44:58A4][2024-06-18T23:27:08]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1

[0A44:58A4][2024-06-18T23:27:08]e000: Error 0x80070003: Failed to get size of pseudo bundle: C:\ProgramData\Package Cache{c649ede4-f16a-4486-a117-dcc2f2a35165}\VC_redist.x64.exe

[0A44:58A4][2024-06-18T23:27:08]e000: Error 0x80070003: Failed to initialize package from related bundle id: {c649ede4-f16a-4486-a117-dcc2f2a35165}

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[0A44:58A4][2024-06-18T23:27:08]i103: Detected related package: {AA0C8AB5-7297-4D46-A0D9-08096FE59E46}, scope: PerMachine, version: 14.38.33135.0, language: 0 operation: MajorUpgrade

[0A44:58A4][2024-06-18T23:27:08]i103: Detected related package: {19AFE054-CA83-45D5-A9DB-4108EF4BD391}, scope: PerMachine, version: 14.38.33135.0, language: 0 operation: MajorUpgrade

[0A44:58A4][2024-06-18T23:27:08]i103: Detected related package: {AA0C8AB5-7297-4D46-A0D9-08096FE59E46}, scope: PerMachine, version: 14.38.33135.0, language: 0 operation: MajorUpgrade

[0A44:58A4][2024-06-18T23:27:08]i103: Detected related package: {19AFE054-CA83-45D5-A9DB-4108EF4BD391}, scope: PerMachine, version: 14.38.33135.0, language: 0 operation: MajorUpgrade

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: Windows81_x86, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: Windows81_x64, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: Windows8_x86, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: Windows8_x64, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete

[0A44:58A4][2024-06-18T23:27:08]i101: Detected package: vcRuntime_arm64, state: Absent, cached: None

[0A44:58A4][2024-06-18T23:27:08]i052: Condition 'VersionNT >= v6.1' evaluates to true.

[0A44:58A4][2024-06-18T23:27:08]i199: Detect complete, result: 0x0

[0A44:3998][2024-06-18T23:27:10]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

[0A44:58A4][2024-06-18T23:27:10]i200: Plan begin, 11 packages, action: Install

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64

[0A44:58A4][2024-06-18T23:27:10]i052: Condition '(VersionNT64) AND NOT (Arm64_Check = "ARM64")' evaluates to true.

[0A44:58A4][2024-06-18T23:27:10]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\david\AppData\Local\Temp\dd_vcredist_amd64_20240618232708_000_vcRuntimeMinimum_x64_rollback.log'

[0A44:58A4][2024-06-18T23:27:10]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\david\AppData\Local\Temp\dd_vcredist_amd64_20240618232708_000_vcRuntimeMinimum_x64.log'

[0A44:58A4][2024-06-18T23:27:10]i052: Condition '(VersionNT64) AND NOT (Arm64_Check = "ARM64")' evaluates to true.

[0A44:58A4][2024-06-18T23:27:10]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\david\AppData\Local\Temp\dd_vcredist_amd64_20240618232708_001_vcRuntimeAdditional_x64_rollback.log'

[0A44:58A4][2024-06-18T23:27:10]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\david\AppData\Local\Temp\dd_vcredist_amd64_20240618232708_001_vcRuntimeAdditional_x64.log'

[0A44:58A4][2024-06-18T23:27:10]i052: Condition 'Arm64_Check = "ARM64"' evaluates to false.

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[0A44:58A4][2024-06-18T23:27:10]i201: Planned package: vcRuntime_arm64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0A44:58A4][2024-06-18T23:27:10]i299: Plan complete, result: 0x0

[0A44:58A4][2024-06-18T23:27:10]i300: Apply begin

[0A44:58A4][2024-06-18T23:27:10]i010: Launching elevated engine process.

[0A44:58A4][2024-06-18T23:27:10]i011: Launched elevated engine process.

[0A44:58A4][2024-06-18T23:27:10]i012: Connected to elevated engine.

[57E8:17EC][2024-06-18T23:27:10]e000: Error 0x80070003: Failed to get size of pseudo bundle: C:\ProgramData\Package Cache{c649ede4-f16a-4486-a117-dcc2f2a35165}\VC_redist.x64.exe

[57E8:17EC][2024-06-18T23:27:10]e000: Error 0x80070003: Failed to initialize package from related bundle id: {c649ede4-f16a-4486-a117-dcc2f2a35165}

[57E8:17EC][2024-06-18T23:27:10]i358: Pausing automatic updates.

[57E8:17EC][2024-06-18T23:27:10]i359: Paused automatic updates.

[57E8:17EC][2024-06-18T23:27:10]i360: Creating a system restore point.

[57E8:17EC][2024-06-18T23:27:10]i361: Created a system restore point.

[57E8:17EC][2024-06-18T23:27:10]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{5af95fd8-a22e-458f-acee-c61bd787178e}, options: 0x7, disable resume: No

[57E8:17EC][2024-06-18T23:27:10]i000: Caching bundle from: 'C:\Users\david\AppData\Local\Temp{EA31C9D1-A80C-43EE-8AFC-0BD31EBBDF69}.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache{5af95fd8-a22e-458f-acee-c61bd787178e}\VC_redist.x64.exe'

[57E8:17EC][2024-06-18T23:27:10]i320: Registering bundle dependency provider: VC,redist.x64,amd64,14.40,bundle, version: 14.40.33810.0

[57E8:17EC][2024-06-18T23:27:10]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{5af95fd8-a22e-458f-acee-c61bd787178e}, resume: Active, restart initiated: No, disable resume: No

[57E8:53C0][2024-06-18T23:27:10]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache{B8B3BB4A-A10D-4F51-91B7-A64FFAC31EA7}v14.40.33810\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.

[57E8:53C0][2024-06-18T23:27:10]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache{B8B3BB4A-A10D-4F51-91B7-A64FFAC31EA7}v14.40.33810\packages\vcRuntimeMinimum_amd64\cab1.cab.

[57E8:53C0][2024-06-18T23:27:10]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache{59CED48F-EBFE-480C-8A38-FC079C2BEC0F}v14.40.33810\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.

[57E8:53C0][2024-06-18T23:27:10]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache{59CED48F-EBFE-480C-8A38-FC079C2BEC0F}v14.40.33810\packages\vcRuntimeAdditional_amd64\cab1.cab.

[57E8:17EC][2024-06-18T23:27:10]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache{B8B3BB4A-A10D-4F51-91B7-A64FFAC31EA7}v14.40.33810\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'

[57E8:17EC][2024-06-18T23:28:43]e000: Error 0x80070643: Failed to install MSI package.

[57E8:17EC][2024-06-18T23:28:43]e000: Error 0x80070643: Failed to execute MSI package.

[0A44:58A4][2024-06-18T23:28:43]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0A44:58A4][2024-06-18T23:28:43]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x80070643, restart: None

[0A44:58A4][2024-06-18T23:28:43]e000: Error 0x80070643: Failed to execute MSI package.

[57E8:17EC][2024-06-18T23:28:43]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{5af95fd8-a22e-458f-acee-c61bd787178e}, resume: None, restart: None, disable resume: No

[57E8:17EC][2024-06-18T23:28:43]i330: Removed bundle dependency provider: VC,redist.x64,amd64,14.40,bundle

[57E8:17EC][2024-06-18T23:28:43]i352: Removing cached bundle: {5af95fd8-a22e-458f-acee-c61bd787178e}, from path: C:\ProgramData\Package Cache{5af95fd8-a22e-458f-acee-c61bd787178e}\

[57E8:17EC][2024-06-18T23:28:43]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{5af95fd8-a22e-458f-acee-c61bd787178e}, resume: None, restart initiated: No, disable resume: No

[0A44:58A4][2024-06-18T23:28:43]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Anna Xiu-MSFT 27,551 Reputation points Microsoft Vendor
    2024-06-19T08:37:22.73+00:00

    Hi @David C, 

    Welcome to Microsoft Q&A! 

    You can download and run the Program Install and Uninstall troubleshooter tool to uninstall all items of Microsoft Visual C++ 2015-2022 Redistributable - 14.38.33135. Then, retry to install the game. 

    If it doesn’t work, you can also individually download and install the VC_redist.x64 version 14.40.33810 from the link. 

    Sincerely,

    Anna

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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