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Microsoft Remote Desktop for Mac Workspace Problems

James Spencer 1 Reputation point
2024-06-19T13:23:58.0566667+00:00

After entering the required information to set up a workspace in Microsoft Remote Desktop for Mac (Version 10.9.8 (2217)), the published application icons do not appear and the screen returns to show the default "Add Workspace". The same workspace works fine and appears properly when added on a Windows workstation. What is the process of diagnosing the issue?

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Karlie Weng 15,681 Reputation points Microsoft Vendor
    2024-06-20T06:11:18.46+00:00

    Hello,

    It seems that this version has just been launched, and it's possible that there might be bugs present. Assuming your settings are configured correctly Connect to Azure Virtual Desktop with the Remote Desktop client for macOS - Azure Virtual Desktop | Microsoft Learn

    Alternatively, you might consider downloading an earlier beta version App Center to determine if the issue is unique to the latest release.

    For troubleshooting steps, refer to this guide: Troubleshoot the Remote Desktop client for macOS - Azure Virtual Desktop | Microsoft Learn

    Should you wish to report the issue, you can do so by going to Help > Submit Feedback within the application.

    If the Answer is helpful, please click "Accept Answer" and upvote it.