Phone number error within Exam Registration Process Step 1: Certification Profile

Nikita Patel 20 Reputation points

I am in the process of registering for an Azure exam. I am going through this website:, selecting AZ-204, then selecting book through PearsonVUE. I am trying to complete the first step for my certification profile. However, with the phone number I receive an error code: The Phone Number you provided is invalid, please provide a valid phone number and try again. I am entering a 10 digit phone number without any symbols that is valid within the United States in this format: ##########. I have tried with different phone numbers and variety of input methods as well where area code matches.

I have already called PearsonVUE Microsoft support, but they have instructed me that the Certification Profile creation is done through Microsoft and I must post a question here.

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  1. Vahid Ghafarpour 20,480 Reputation points

    The Microsoft Q&A platform currently does not provide support for Azure Certifications inquiries. I would recommend that you seek assistance in the designated Microsoft Credentials forum instead.

    ** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

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