Hello MS
I'm taking the questionary of Practice assesment MS-721 and I've got this question :
"You have a Microsoft Teams Phone deployment that contains a team named Marketing.
The Marketing team contains a channel named Support that has 150 members. All members use a combination of the following Teams client:
Client 1: Teams desktop client
Client 2: Teams mobile app for iOS
Client 3: Teams mobile app for Android
Client 4: Teams browser client
You plan to create a call queue and add members of the Support channel as call agents.
You need to instruct the call agents to use a supported Teams client.
Which Teams client supports the call queue?"
With these possible answers :
*1- Client 1 and Client 2 only
2- Client 1 and Client 3 only
3- Client 1, Client 2, and Client 3 only
4- Client 1, Client 2, Client 3, and Client 4
5- Client 1 only
*
According with the Practice assesment it it the answer 5?? :
"This answer is correct.
*To use a Teams channel call queue, you must have a supported client. The only supported client is the Teams desktop client, which includes both Windows and Mac platforms."
*
I would like to understand how that answeer is possible since I can use the call queues in Windows, Android, iOS even in web browser I can pick up the calls. Shouldn't be then the answer 4 the right one?
If I'm missing or misunderstanding something I really would appreciate someone clarifying this to me, since I'm about to get the certification exam and don't want to have any doubt before.
Many thanks in advance.