Azure AD connect installation failed with "Unable to retrieve the Azure Active Directory configuration."

Question

Azure AD connect installation failed with "Unable to retrieve the Azure Active Directory configuration."

Jz 0

Hi, I got following error when installing Azure AD connect:

Unable to retrieve the Azure Active Directory configuration. Exception of type ‘Microsoft.Online.Administration.Automation.MicrosoftOnlineException’ was thrown.

I was able to log into azure portal with my account from browser on the same system.

The window server is " Microsoft Windows NT 10.0.14393.0"

Can you please help?

Thankis!

Navya 20,100 Reputation points Microsoft External Staff Moderator

2024-06-24T11:11:40.3233333+00:00

Hi @Jz

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept Answer" and "Up-Vote" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
Navya 20,100 Reputation points Microsoft External Staff Moderator

2024-06-26T04:48:38.64+00:00

Hi @Jz

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information. And, if you have any further query do let us know.
Navya 20,100 Reputation points Microsoft External Staff Moderator

2024-06-27T03:35:08.72+00:00

Hi @Jz

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread. if you have any further query do let us know.

1 answer

Your answer

Navya 20,100 Reputation points Microsoft External Staff Moderator

2024-06-24T11:11:40.3233333+00:00

Hi @Jz

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept Answer" and "Up-Vote" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
Navya 20,100 Reputation points Microsoft External Staff Moderator

2024-06-26T04:48:38.64+00:00

Hi @Jz

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information. And, if you have any further query do let us know.
Navya 20,100 Reputation points Microsoft External Staff Moderator

2024-06-27T03:35:08.72+00:00

Hi @Jz

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread. if you have any further query do let us know.

Answer 1

Hi @Jz

Thank you for posting this in Microsoft Q&A.

As I understand that you are facing an issue while installing Azure AD connect. You are getting an error message "Unable to retrieve the Azure Active Directory configuration. Exception of type ‘Microsoft.Online.Administration.Automation.MicrosoftOnlineException’ was thrown."

Using graph explorer, can you check the authorization policy in Azure AD by using Get authorization policy method and check if "blockMsolPowerShell" equals True. When blockMsolPowerShell policy setting is True, any MSOL command will be denied access.

For your reference: Get authorizationPolicy

GET https://graph.microsoft.com/v1.0/policies/authorizationPolicy

To resolve this issue, you will have to allow MSOL PowerShell by setting blockMsolPowerShell setting to False, using the following Update authorizationPolicy request:

For your reference: Update authorizationPolicy

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Hope this helps. Do let us know if you any further queries. If the issue still persists, feel free to post back.

Thanks,

Navya

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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Azure AD connect installation failed with "Unable to retrieve the Azure Active Directory configuration."

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