Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,275 questions
Over scanned 2 QR and it lost my Original QR affount
Chad Kotze
1
Reputation point
I scanned Qr and then added a new account online which scanned again, but I didn’t add the extra account through the authenticator app, so it over wrote the other account - how do I fix this as I can’t access mti club now
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JamesTran-MSFT 36,531 Reputation points Microsoft Employee2020-11-23T21:35:08.497+00:00 @Chad Kotze
Thank you for your post! Have you tried to remove your account from the authenticator app and then re-add it? I've also added the "microsoft-authenticator" tag to your thread so our MS authenticator community can look into this issue as well.If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue. -
JamesTran-MSFT 36,531 Reputation points Microsoft Employee
2020-11-24T18:09:10.087+00:00 @Chad Kotze
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?
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