How to delete work account from Microsoft Teams

Question

I participate in Teams meetings with my personal login however, my old work account is still linked and I am frequently prompted to log in to my work Teams when trying to join a personal meeting. How to I clear my work login from my laptop? I have tried Settings/Accounts/Access work or school and there are no accounts listed?

Answer 1

To delete your work account from Microsoft Teams, follow these steps:1. **Remove the account from your device: - **Windows:Go to Start > Settings > Accounts > Access work or school. Choose the account and select Disconnect. - **macOS: Open Finder, go to Applications > Utilities > Keychain Access, right-click the account, and select Delete [account name]. - **Web browser: Sign out by selecting your profile picture at the top right and choosing Sign out.2. Sign out of Teams: - In Teams, select your profile picture at the top of the app and then select Sign out.Make sure to proceed carefully as removing the account can impact your device's overall experience. For more detailed guidance, refer to the official Microsoft support articles linked in the resources provided.

Answer 2

Hi @Joanne Curtis

According to your case description, you want to log out of Microsoft Teams or delete other unnecessary accounts. It is recommended that you follow the steps below:

• Sign out of Teams: In Windows, macOS, or a web browser instance of Teams, select your profile picture at the top of the app and then select Sign out.
• Remove your Teams account from a device:

Thanks for your understanding and support.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---

Answer 3

Try this, it worked for me although I had to go into Group Containers and Containers to delete the folders manually. I deleted all files in Keychain that had Office or Teams written against them

To delete an old Teams account on macOS, you can try the following steps:

1. Clear Teams Cache:
   • Quit the Teams application if it's running.
     • Open the Terminal from the /Applications/Utilities folder.
       • Enter the following commands one by one and press Return after each:

                     rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams
       

     rm -rf ~/Library/Containers/com.microsoft.teams2 ```

        - Restart Teams.
     
        1. **Remove Keychain Entries**:
     
           - Open the Keychain Access app.
     
              - Search for any entries related to Teams or Office and delete them.
     
              1. **Sign Out from Teams**:
     
                 - If you can access Teams, sign out by selecting your profile picture at the top and choosing Sign out.
     

After performing these steps, you should be able to log in with your new account without being prompted for the old account.