Renewal of MS-203: Messaging Administrator Associate

Jaco Warnick 20 Reputation points

Good day Support,

I would like to find out how to proceed with the renewal of my Microsoft 365 Certified: Messaging Administrator Associate credentials as I am unable to perform the renewal at this time.
I took the exam on 18 December 2023, understanding that the expiry for the exam was at 31 December 2023.
As per your own info segment on the renewal page, the renewal will still be avilable until end of June 2024, see attached image.
User's image

As per the certification page if I wrote the exam before it expired I will be valid for the Certificate for one year. I believe that I will also be able to renew the certificate within 6 months of renewal. I am now at 5 months, 28 days before my certification expires, and also before the end date of the renewal window.

As all is correct from the look of things, why I am not able to start the renewal of the certification at this time?
The See if you are eligible button is greyed out.

Please advise on the way forward.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
37,666 questions
0 comments No comments
{count} votes

Accepted answer
  1. Andreas Baumgarten 103.6K Reputation points MVP

    Hi @Jaco Warnick ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Exam Registration/Scheduling

    Microsoft Certification - Certifications Renewal

    Microsoft Certification - Profile/MCID Assistance

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

0 additional answers

Sort by: Most helpful