Cant install puppet enterprise on Linux

Question

Hello!

I have a problem with installing Puppet Enterprise on Linux vms.

Every time i get this error message after starting the installation, i also tried it on different linuxes and this message still stays:

dpkg: error processing archive /opt/puppetlabs/server/data/packages/public/2021.7.8/puppet_enterprise/./puppet-agent_7.30.0-1focal_amd64.deb (--unpack):

trying to overwrite '/lib/systemd/system/puppet.service', which is also in package puppet 5.5.10-4ubuntu3

dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)

Errors were encountered while processing:

/opt/puppetlabs/server/data/packages/public/2021.7.8/puppet_enterprise/./puppet-agent_7.30.0-1focal_amd64.deb

E: Sub-process /usr/bin/dpkg returned an error code (1)

Thank you for the help in advance!

Answer 1

@Márk Lakatos

Puppet is a third-party software and installation on Azure VMs is not something that we have much knowledge about. My recommendation would be reach out to Puppet for help installing.

That being said, I did test and was able to easily install Puppet 7 on my Ubuntu 22.04 VM without errors. Here are the commands I ran to install. I followed the documentation provided by Puppet.

sudo wget https://apt.puppet.com/puppet7-release-jammy.deb
sudo dpkg -i puppet7-release-jammy.deb
sudo apt-get update
sudo bash -l
sudo apt-get install puppetserver

From your error message, it appears that you are utilizing Ubuntu 20.04 (focal). I recommend moving to Ubuntu 22.04 (jammy) or newer as 20.04 will be end of life in 2025.

If you are still facing issues, please reach out to Puppet for assistance. They also do have a slack channel which might be helpful.

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