Azure OpenAI Service request access did not get approve yet

Question

Hello,

I have submitted the form for Azure OpenAI Service request. I did not get any approval email yet. I have also sent an email at csgate@microsoft.com as well. I really need this access for a training/ certification that I need to complete immediately. Can someone please look into my application and provide an upadte on the same? The emailid used for the application is SayantriniSaha@IDoDataLimited457.onmicrosoft.com.

Please let me know in case you need any other details. I really need this application to get approved.

Regards,

Sayantrini

Answer 1

Sayantrini Saha Greetings & Welcome to Microsoft Q&A forum!

I understand that you have applied for the Azure OpenAI access and awaiting for approval.

Are you using personal account? I'm unable to find any details with the specified email address.

As per the application process, Possible causes for a denied application:  1) You are not an eligible customer. Learn more here 2) Application submitted with personal email (Example: @gmail.com, @yahoo.com, @hotmail.com, etc.) 

Unfortunately, there is no other way to know the status except sending an email to csgate@microsoft.com.

Access to the Azure OpenAI Service is subject to Microsoft's sole discretion based on eligibility criteria and a vetting process. Also, access is currently limited as we navigate high demand, upcoming product improvements, and Microsoft's commitment to responsible AI. For now, we're working with customers with an existing partnership with Microsoft, lower risk use cases, and those committed to incorporating mitigations.

Please see FAQs for more details.

If you are a student, while filling this form, you can try using your collegiate email address ( and NOT personal email address like hotmail, outlook and gmail).

Your request will be reviewed by the gating team within 10 business days and post approval you will get an email with approval to access Azure OpenAI.

I would suggest you, kindly wait for approval email or response from the team for further updates.

Thanks for understanding. Appreciate your time and patience.

Do let me know if you have any further queries.