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Ethernet connection keeps dropping to 0

Parksrox 20 Reputation points
2024-06-21T03:45:47.5333333+00:00

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My ethernet connection keeps dropping to 0, which is very annoying for downloading things and loading browser tabs. I was having an issue where it was doing the same thing but so bad and so frequently I couldn't open a browser and fully load a tab at all, it would just stop. I have swapped out my ethernet cable RJ45s, gotten a new router, and I ended up fully resetting my pc. Now I can at least load into a browser and sometimes my connection goes up to 500 ish mbps, but other times it's peaking at 40-50 and drops to 0. How can I fix this?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,010 questions
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  1. Kapil Arya 7,861 Reputation points MVP
    2024-06-21T11:58:16.1833333+00:00

    Hello,

    Try to perform Network Reset once:

    1. Open Settings app, click Network & Internet > Status > Network reset link.
    2. Now click on Reset button on next screen.
    3. In confirmation prompt appearing next, click Yes.

    Let us know if this helps!

    Reference: https://www.kapilarya.com/how-to-reset-network-settings-to-default-in-windows-10

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  1. Jing Zhou 4,055 Reputation points Microsoft Vendor
    2024-06-21T09:29:31.6633333+00:00

    Hello,

    Thank you for posting in Q&A forum.

    The situation you described may be caused by various factors, including hardware issues, network settings, driver issues, etc. We can try to solve it from the following aspects:

    Firstly, make sure that your network cable is not damaged and is correctly connected to the ports of your computer and router. Try replacing the network cable and connecting it to a different port to rule out the possibility of hardware failure.

    Ensure that your network adapter driver is up-to-date. You can check and update drivers by visiting the computer manufacturer's website or using Device Manager.

    Ensure that your network settings are correct, including IP address, subnet mask, and gateway settings. You can check and change these settings by accessing the network and sharing center.

    Try resetting your router, sometimes this can solve network connectivity issues.

    If you encounter problems while the network is busy, it may be due to high network load. Try downloading and browsing during periods of low network load.

    Use a network speed testing tool to check your network speed. If the speed is unstable, it may be an issue with your network service provider.

    If none of the above methods can solve the problem, it is recommended that you contact your network service provider, who may need to check your connection and provide further support.

    I hope these suggestions are helpful to you. If there are any misunderstandings, please feel free to let me know.

    Best regards，

    Jill Zhou

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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