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I was scheduled to take my Microsoft Certified: Azure AI Fundamentals AI900 exam today at 9.15AM IST but could not proceed due to Govt ID card verification issue.

Shubham Raut 0 Reputation points
2024-06-21T09:27:37.73+00:00

I was scheduled to take my Microsoft Certified: Azure AI Fundamentals AI900 exam today at 9:15 AM IST. During the document verification process, I presented my original Election Voting card issued by the Government of India. However, it was not in the form of a PVC card as required for the exam. As a result, I was unable to proceed with the exam. I was informed that the exam could be rescheduled due to this issue. However, my exam voucher is set to expire on 24_th_ June 2024 as it was earned through Microsoft Learn AI Skills Challenge . Therefore, I kindly request your assistance in rescheduling my exam at the earliest convenience to avoid expiration of my voucher.

Please let me know the next steps or any further information needed from my side to proceed with the rescheduling.

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  1. Gowtham CP 3,730 Reputation points
    2024-06-21T10:44:33.9666667+00:00

    Hello Shubham Raut ,

    Thank you for reaching out regarding your Microsoft Certified: Azure AI Fundamentals AI-900 exam scheduling issue. I understand your concern about the verification process and the imminent expiration of your exam voucher earned through the Microsoft Learn AI Skills Challenge.

    To address this, follow these steps: Log in to Microsoft Learn and navigate to Credentials > Certifications. This will redirect you to the Pearson VUE portal. From there, access your dashboard, view or launch your exam, and choose the reschedule option. Select a new date and explore available time slots. If you encounter difficulties or find no available slots before your voucher expires, contact Pearson VUE for assistance. Additionally, keep checking for new slots, as they can sometimes open up due to cancellations. Remember, the vouchers from the AI Skills Challenge are single-use and cannot be extended or replaced under any circumstances, as outlined in the Official Rules on the Microsoft Learn AI Skills Challenge page.

    I hope this guidance helps you successfully reschedule your exam and avoid the expiration of your voucher. Best of luck with your certification, and feel free to reach out if you have any further questions or need assistance.

    If the information is useful, please accept the answer and upvote it to assist other community members.