I can't schedule an exam because i can't create a certification profile

Question

I want to schedule my MS-900 Exam, but i run into the following error:

Sorry, we could not complete the action you specified due to a service interruption. Try again and if the issue persists contact customer support.

This is because there is no certification profile connected to my Learn account, and i can't find any way to create one. The system is just sending me in loops and the documentation pages about this issue we're not helpful at all.

I've been using this email address all my life, so i do not plan to create a separate account for just my certifications.

Answer 1

Hi Frans van 't Hek,

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Exams/Exam Registration/General Registration Questions

Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue

Exams / Discounts/Vouchers/Special Offers / Event Offers

Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

Register and schedule an exam

Pearson VUE Customer service

Pearson VUE contact / chat

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