Had issues with the certification profile and Certificates got expired without able to access portal

nethraathreya-5210 0 Reputation points
2024-06-21T13:58:10.2733333+00:00

Hello Team,

I am having certification profile created with my outlook mail id. but I can get the communications through gmail.com mail id.

However, Recently I am unable to see any certificates if i login using my gmail account and it is also linked to my office account.

All my certificates are showing up in outlook.com profile and I am unable to link my work email id or personal account to outlook.com account.

Hence recently my 2 certification exams got expired as i couldn't see the option from my mail id.

Please let me to renew my certifications again.

Thanks,

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  1. TP 83,066 Reputation points
    2024-06-21T14:38:00.6533333+00:00

    Hi,

    Please ask your question in the Microsoft Credentials forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

    Please click Accept Answer and upvote if above was helpful.

    Thanks.

    -TP

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