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No audio device ... not started

John Lenz 1,726 Reputation points
2024-06-23T17:07:52.14+00:00

Windows 11 Pro, current build

Gigabyte Z790

Intel i7-13700k

Microsoft high definition audio driver; 10.0.22621.2506

Sound was working OK, now show "no audio" troubleshooter comes back with no driver.

I check current updates and no hardware driver updates. A few recent Realtek updates but weeks before loss of audio.

I un-installed driver, rebooted and still same issue.

I unplugged speaker cable and reinserted, got speaker squawk sound at plugin.

What is happening & how do I fix it.

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  1. S.Sengupta 16,776 Reputation points MVP
    2024-06-24T00:13:06.4666667+00:00
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  2. John Lenz 1,726 Reputation points
    2024-06-24T18:25:52.0466667+00:00

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  3. John Lenz 1,726 Reputation points
    2024-06-24T18:27:50.1066667+00:00

    Tried the process and still not started. I did discover the NVDIA card had a HDMI audio option to a monitor. I disabled it.

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  4. John Lenz 1,726 Reputation points
    2024-06-24T18:54:06.4266667+00:00

    It looks like the NVDIA digital audio driver takes control.

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    I turn off audio to the display:

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    but at reboot it restores the digital audio to the display. The driver it uses is the Microsoft high-definition audio. I have another Gigabyte system (earlier MB) with the same NVDIA card. Sound driver shows Realtek Audio.

    How do I override the NVDIA setting to get the Realtek from the MB?

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  5. Karlie Weng 16,076 Reputation points Microsoft Vendor
    2024-06-25T06:05:44.16+00:00

    Hello,

    If it's a hardware issue (such as a driver or hardware fault), you can execute the following commands in your command prompt to check your hardware:

    sfc /scannow

    DISM /Online /Cleanup-Image /RestoreHealth

    If the Answer is helpful, please click Accept Answer and upvote it.

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