I had a sync issue with an outlook calendar entry and I "cleared offline items" and 3/4 of my calendar is now gone, but are sill on my Outlook on my iphone. How do I get them back to my laptop?

Question

I had a sync issue with an outlook calendar entry and I "cleared offline items" and 3/4 of my calendar entries in Outlook on my laptop are now gone, but are sill in Outlook on my iphone. How do I get them back to my laptop?

Answer 1

Hi @Joe DePaul

Welcome to our forum!

What is your account type (POP/IMAP/Exchange)?

The "Clear Offline Items" option is used to clear the offline items in a specific folder, i.e., to clear the cached items from the OST file. For other folders, we can click on the "Update Folder" button on the "Send/Receive" tab to recover the project.

For other troubleshoot steps, please check the suggestions provided in our official article Sync issues with an .ost file.

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