After a "successful update" of KB5039212 our computer is broken

Question

I allowed the laptop to do the quality update KB5039212 last night and now it won't start up. If I get it to start up after 5 minutes or so of trying to get it into recovery mode it runs for MAYBE 30 seconds with the fan on full blast and just shuts off. I've gotten in long enough to see the update name, and then it died. I got into recovery mode long enough to tell it to uninstall the most recent quality update twice, but it has died before managing to do that both times. I cannot get it to stay on long enough to do anything, somebody please have an answer for this.

Answer 1

Hello

This update was released on June 11, 2024, and it addresses a known issue that affects the taskbar. However, it seems like some users have reported problems with this update.

Here are a few steps you could try:

Safe Mode: Try booting your computer in Safe Mode. This starts your system with a minimal set of drivers and services. If the system runs fine in Safe Mode, the issue might be with a driver or software.

System Restore: If you have a system restore point created before the update, you could try restoring your system to that point.

Manual Update Uninstall: If you can get your system to stay on for a bit, you could try to manually uninstall the update. Here’s how:

Open Command Prompt as an administrator.

Type wusa /uninstall /kb:5039212 and press Enter.

Repair Installation: If the above steps don’t work, you might need to perform a repair installation using the appropriate Windows 11 ISO. This should keep your files and settings intact.

KB5039212 Wont install - Microsoft Community