How to sign in to my microsoft with my authenticator app not working properly

lrdc 55 Reputation points
2024-06-24T10:54:13.2966667+00:00

I have trouble signing in to my microsoft work account in all of my devices. After inputing the password, they request for an either code from authenticator or to approve it using my auyhenticator app, however all my authenticator apps require me to sign in first and to input either code from authenticator or to approve it in my authenticator app. The loop goes on.

Ii cannot sign in to any of my devices.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,280 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,032 questions
Windows 365 Business
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,061 questions
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Accepted answer
  1. Diwas Shrestha 75 Reputation points Student Ambassador
    2024-06-24T11:40:20.4833333+00:00

    If you need the files in the account then you can also ask admin to keep the files in your account.

    Diwas Shrestha

    Beta MLSA


2 additional answers

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  1. lrdc 55 Reputation points
    2024-06-24T20:26:04.8033333+00:00

    But I am the admin of that account

    1 person found this answer helpful.

  2. Diwas Shrestha 75 Reputation points Student Ambassador
    2024-06-24T11:27:06.9666667+00:00

    Please ask your Admin to re-assign your work account and re-configure authenticator app for the re-assigned account.

    Thank you.

    Diwas Shrestha

    Beta MLSA

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