Document Intelligence: Neural Quota issues

BATORGIL MUNKHOD 20 Reputation points
2024-06-24T15:55:46.12+00:00

I'm getting the following error:

DocumentModelLimitNeural Account cannot create more than 20 custom neural models per month. Please contact support to request additional capacity.

However I'm trying to create my first model.

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. VasaviLankipalle-MSFT 15,861 Reputation points
    2024-06-24T20:15:32.7266667+00:00

    Hello @BATORGIL MUNKHOD , Thanks for using Microsoft Q&A Platform.

    Yes, this is the current limit of the custom neural model for standard pricing tier.

    Neural models training count is reset every calendar month. Open a support request to increase the monthly training limit.

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    Please refer to this service limits documentation for more details: https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/service-limits?view=doc-intel-4.0.0#custom-model-usage

    Try to check your pricing tier & quota limits and if you still face issue, please raise a support ticket in the Azure portal for deeper investigation on the same.

    I hope this helps.

    Regards,

    Vasavi

    -Please kindly accept the answer and vote 'yes' if you feel helpful to support the community, thanks.

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  1. Azar 21,960 Reputation points MVP
    2024-06-24T18:06:33.6+00:00

    Hi there BATORGIL MUNKHOD

    Thanks for using QandA platform

    As it says i guess you are hitting the limits for using the additional quota

    as you say that this is the first deployment i suggest you to raise a req to get additional quota.

    https://portal.azure.com/?quickstart=true#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview

    If this helps kindly accept the answer thanks much.

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