Hi WG,
Thanks for your post. Before moving on, it is recommended to uninstall programs from Start / Control Panel / Programs and Features - then select the program you want to delete, right click on it and click on uninstall or delete - otherwise pieces of the program stay in various places throughout the operating system and in the registry - there to cause you problems later on and taking up space for no good reason. If you just want to delete this folder, you can take ownership of the folder and then delete them. Step 1: Right click the folder, click on properties, go to the security tab and click on Advanced and then click on the Owner tab.
Step 2: Click edit and then click the name of the person you want to give ownership to (you may need to add it if it isn't there - or it may be yourself). If you want it to apply to sub-folders and files within that folder, then check the box for replace owner on subcontainers and objects and click OK.
Step 3: Back out and now there's a new owner for the folders and files who can change permissions as needed. You can now change them from read-only (even if the main folder says they still are read only - you can have access yourself as the owner). You can now delete the files and folders. Here's more information on taking ownership of a file or folder: http://www.vistax64.com/tutorials/67717-take-ownership-file.html.
If taking ownership doesn't work, then someone has placed a deny access to the Everyone user somewhere in security - you need to find that entry and delete it and then you'll be able to delete the files and folders.
Best Regards,
Ian Xue
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