Issue with Desktop Outlook App not opening

Annie R 21 Reputation points
2020-11-23T17:32:48.507+00:00

Hello. My work updated to Office 365 before the pandemic. I've been using the Outlook desktop app because I prefer that to the online Outlook version. Today I tried to log onto the app and am getting this error message. How do I fix it?

Thank you,

41963-error-snip.jpg

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Andy David - MVP 148K Reputation points MVP
    2020-11-23T17:45:16.7+00:00
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  1. Annie R 21 Reputation points
    2020-11-23T19:06:44.76+00:00

    Thank you so much, will do!

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  2. JeffYang-MSFT 6,241 Reputation points Microsoft Vendor
    2020-11-24T05:58:04.417+00:00

    Hi @Annie R ,

    The other common troubleshooting methods mentioned in this document may also be helpful to your issue. Just for your reference.


    If an Answer is helpful, please click "Accept Answer" and upvote it.
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