Microsoft Endpoint Configuration Manager Console Banner: A required component of the console is out of sync with your site

NotSoMagic Mike 121 Reputation points

After installing the CB 2006 update, the console displays a banner as shown in the attached image. When I attempt to "install the new console version" it fails with the attached error log. It appears to be a very similar issue to the one addressed in this article:

However, the recommended resolution doesn't work. It just seems as though I don't have the correct version of the source files expected by the installer. I have already installed all available hotfixes.


Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. NotSoMagic Mike 121 Reputation points

    I ended up opening a case with Microsoft. Somehow during the upgrade from 2002 to 2006, and even during the hotfix upgrades, the latest versions of the following files were never added to the listed console installation sources. Microsoft support provided new ones that passed the hash check and everything is now working as expected:

    C:\Program Files\Microsoft Configuration Manager\bin\i386
    C:\Program Files\Microsoft Configuration Manager\tools\ConsoleSetup

    The recommended actions in the articles that @AllenLiu-MSFT and I found assume that the correct source files are somewhere on the site server. This wasn't the case for me. However, thank you for your kind assistance.

    1 person found this answer helpful.

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  1. AllenLiu-MSFT 40,081 Reputation points Microsoft Vendor

    @NotSoMagic Mike
    Thank you for posting in Microsoft Q&A forum.
    Did you run the console with admin privileges? Make sure you have administrative rights to click the "Install the new console version".
    You may refer to:

    And I have encountered a similar problem, you may rename the AdminConsole to AdminConsole.old and then install the console manually:

    Note: The third-party link is just for your reference.

    If the response is helpful, please click "Accept Answer" and upvote it.
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  2. Felipe Santos Cardoso 1 Reputation point

    Hello, After installing the CB 2303, the console displays an error during the update.
    User's image

    Log: D:\Program Files\Microsoft Configuration Manager\AdminConsole\AdminUILog.logUser's image

    As per @AllenLiu-MSFT 's guidance, the solution was to rename AdminConsole to AdminConsole.old and then install the console manually.


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