Unable to connect to laptop's mobile hotspot

Archi Jain 0 Reputation points
2024-06-25T12:13:27.5566667+00:00

The mobile hotspot on my laptop is turned on, but it is not appearing in the list of available networks. As a result, I'm unable to connect to the hotspot with my phone's Wi-Fi. Any suggestions on how to troubleshoot this issue?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,125 questions
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,044 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,574 questions
Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,310 questions
Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
703 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Philippe Levesque 5,706 Reputation points
    2024-06-25T13:02:56.4566667+00:00

    Hi

    To diagnose please check here, and after make sure you use a network band your phone can detect.

    In your hotspot configuration's panel, please note the network name (SSID) & network password. Please enter it by hand inside your phone, in case you are in a wifi's congestionned zone to detect your hotspot.

    Make sure that registry key is not set to 1;

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WcmSvc\Tethering

    RemoteStartupDisabled

    If it's a computer member of a domain, make sure in the local group policy that this settings is not set;

    Computer Configuration > Administrative Templates > Network > Network Connections

    Prohibit use of Internet Connection Sharing on your DNS domain network

    0 comments No comments

  2. Wesley Li 6,360 Reputation points
    2024-06-26T14:35:18.3166667+00:00

    Hello,

    Check which band the hotspot is shared on your laptop and make sure your phone can search for it. Also, make sure the phone is not blocked by this hotspot.

    Try using another device, such as another laptop or tablet, to connect to the mobile hotspot to determine if the problem is related to the phone.

    0 comments No comments