Install failed with exit code 2147944002

Vikram Midha 26 Reputation points
2020-11-24T12:22:33.103+00:00

Hello,

The package program for Office 2019 has been successfully working fine until yesterday when it started giving this error.

Another package was created using the same content as was for the existing package and it worked for a day, then again, this started giving this error again.

Program exit code -2147023294

Script for Package:ABC, Program: XYZ failed with exit code 2147944002

This works using the content when manually installed and even was working otherwise, but has stopped working all of a sudden. Even the new package worked and then it stopped after a day.

The installation logs shows that install failed immediately as soon as it was started and threw this error.

Any suggestions would be appreciated.

Thanks!

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
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  1. Garth Jones 2,071 Reputation points
    2020-11-24T12:39:21.713+00:00

    The error means that the user cancelled the install.


  2. Simon Ren-MSFT 29,636 Reputation points Microsoft Vendor
    2020-11-25T03:06:35.467+00:00

    Hi,

    Thanks for posting in TechNet.

    If possible, please download a new Office 2019 ISO on your volume licensing download center or use the Office Deployment Tool, then create and deploy the Office 2019 as a SCCM application to have a try. Refer to:
    SCCM OFFICE 2019 DEPLOYMENT

    Thanks for your time.
     
    Best regards,
    Simon


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