[Migrated from MSDN Exchange Dev]message trace option is missing in ECP" Not running office65"

Question

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This question was originally asked on the MSDN Exchange Development forum which focuses on development questions on Exchange.
As the former Outlook forums on TechNet have been migrated to Microsoft Q&A forum, we migrated this question manually in order to continue the discussion here.

[MSDN Link]
message trace option is missing in ECP" Not running office65"

[Original post]
Hi Team

I am not on office 365 and I need help on how to track a message. message trace option is missing in ECP.

Do i need to enable it or configure it in order to appear under Mail flow?

Answer 1

Hi,
Message trace option in Exchange Admin Center is only available in Exchange Online(Office 365).
On an Exchange on-premises server, you need to use delivery reports under the mail flow tag or you can use the Exchange Management Shell to run the Get-MessageTrackingLog command to do a message tracking.

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