365 Administrator not responding

Question

We are a small company, the guy who originaly set up 365 and was/is our 365 administrator maybe dead, he is not answering emails or phone calls and this is over a period of 6 months, how do we appoint an administrator within our company to take on the administrator roll and we wish to retain all the emails held on the 365 server.make

Answer 1

@Paul Sidoli

We are mainly responsible for general issues of Office desktop applications, but your question is about Global admin account, which is not supported on Q&A forum currently.

To better help you, please post a new qeustion on the following forum.
Microsoft 365 and Office 365 for admins

Thanks for your understanding.

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