the skype account is restricted by using paying features, however got message for showing my account is ok when click fix account link

ALAN 1 Reputation point

When i try to buy a skype fixed number abroad .
Igot the message about my account is restricted by using paying features.
However , when i choose the link to fix my account.
It shows my account is OK .........
What should i do now


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  1. JimmyYang-MSFT 48,556 Reputation points Microsoft Vendor

    Hi @ALAN

    Thanks for visiting our forum. Our forum focuses on Microsoft Skype for Business troubleshooting

    According to your description, your issue is related to Skype, not Skype for Business. Considering Skype and Skype for Business are two different products, which we do not support. If you have any account issue for Skype, we recommend you ask experts in Skype community or chat with Skype customer support directly.

    Thanks for your understanding and patience!

    If the response is helpful, please click "Accept Answer" and upvote it.

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