reset password help

Question

I am trying to help my sister retrieve her password and her account is set up with her home phone which does not allow texting

she would like help and wants to know if someone can call her.

xxxx@aol.com xxx-xxx-xxxx

Answer 1

Mobile devices are not supported here on QnA. I'd try asking for help here in dedicated forums.
https://answers.microsoft.com/en-us/mobiledevices/forum

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