MS Teams, error uploading files

DarkShogun 1 Reputation point
2020-11-25T22:16:03.72+00:00

So my teacher made an assignment, when I click "add work" there's this error that says there was a problem trying to access my files in the OneDrive. I tried selecting the file from my laptop. The file starts uploading, freezes after a 10th of the file uploaded and gives me a red line. I tried uploading with my phone before and it works, one time it didnt but my main problem is with the laptop. Any way i could maybe update or fix this? https://cdn.discordapp.com/attachments/473068572080472064/781281055645761566/unknown.png https://cdn.discordapp.com/attachments/473068572080472064/781281503374999562/unknown.png https://cdn.discordapp.com/attachments/473068572080472064/781281572640391188/unknown.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
5,974 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. JimmyYang-MSFT 36,381 Reputation points Microsoft Vendor
    2020-11-26T08:08:46.4+00:00

    Hi @DarkShogun ,

    Are there any error messages when showing red line?

    Does anyone else have the same issue in your organization?

    To exclude the client issue, we recommend you try to upload the picture again in Teams web client.

    Besides, please try to clean Teams client cache file and restart it to see if it works for you.

    https://www.uvm.edu/it/kb/article/clearing-teams-cache/

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.