Domain user doesn't have Windows Store, Calculator (and probably other built in Win10 apps)

Itay 1 Reputation point
2020-11-26T07:28:07.203+00:00

Hello,
We have a user in our domain who doesn't have the WIndows Store and Calculator in his PC.
I've tried downloading it through powershell but nothing happens, the progress bar reaches 100% and asks me to restart the PC but when I do, the apps are still missing.
I've also tried resetting the calcualtor app but it doesn't exist in the list of programs.

Active Directory
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A set of directory-based technologies included in Windows Server.
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  1. Hannah Xiong 6,231 Reputation points
    2020-11-26T08:58:16.27+00:00

    Hello,

    Thank you so much for posting here.

    Does this issue occur to only this domain user and only on this PC? If this domain user logs on to other PC, are there this apps? Does other domain user have this issue?

    To narrow down this issue, we could have a check of the group policy to see whether there are some settings which blocks these apps or preventing the user from accessing these apps or remove or get rid of these apps.

    To check whether there are some settings applied to the domain user, we could try:

    1. Logon the PC with this domain user account.
    2. Create a new folder in C drive named Folder.
    3. Open CMD, type gpresult /h C:\Folder\report.html and click Enter.
    4. Open report file to check the policies under User Details.
    5. Check whether there are such settings.

    To check whether there are some settings applied to this PC, we could try:

    1. Logon the PC with this domain user account.
    2. Open CMD, run as administrator.
    3. Type gpresult /h C:\report.html and click Enter.
    4. Open report file to check the policies under Computer Details.
    5. Check whether there are such settings.

    For any question, please feel free to contact us.

    Best regards,
    Hannah Xiong

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  2. Hannah Xiong 6,231 Reputation points
    2020-12-03T07:44:05.847+00:00

    Hi @Itay ,

    You are welcome. Thank you so much for your kindly reply.

    Then before the client computer joined to the domain, are there Windows Store, Calculator?
    Or if we disjoin this computer to the domain, could Windows Store, Calculator come back?

    If this issue exists before joining to the domain or after dis-joining to the domain, we might think it might be the system issue.

    For any question, please feel free to contact us.

    Best regards,
    Hannah Xiong

    ============================================

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