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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 57.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
When I go to type in a docx format word document there are sections of the document that disappear. This includes images and text. I can click backspace and they appear. I go to type and they vanish. I then scroll up and down and they text comes back. What's going on? I use a Mac.
@Christine
I am checking the status of this issue.
If there is any update, please let us know.
1 Are there some text boxes or tables on the document?
If yes, please make sure there are enough space to shown the content in them, you may adjuest the size to have a check.
Besides, please upgroup any shapes, images if there are any grouped objects.
If not, please check whether this issue could be reproduced on new documemts.
2 What's more, did you update Mac OS or Office for Mac recenlty?
It's recommended to open Word, go to Word menu, and click About Word. check the version number of Office.
If you upgrade the Mac OS to Big Sur, I would also suggest you try to disable Big Sur's font smoothing feature to check this issue.
More detailed information, please refer to "Any way to disable font smoothing in Big Sur?".
(Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
Any updates please let me know.
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Hello, it's the latest version of word (16.43) and yes I updated to Big Sur. I have text boxes in the document and there's plenty of room for the text to show. What I meant is that when I go to type something or edit anywhere in the document, BIG areas of the text / pics and whatever is on the page, goes white. Like someone has put a piece of paper over a whole section of the document. It's like a glitch. This isn't happening at work on the work PC, but at home on my iMac it is happening. Not sure what the smoothing thing is you are talking about. The font looks fine to me.
@Christine
Thansk for your reply.
The reason why I suggested you try to disable Big Sur's font smoothing feature is the shown problem of text and picture is sometimes related to font and font display effect.
I want to troubleshoot I the font display effect, check if it is incompatible with Word.
Besides, according to JohnKorchok's sharing, please check whether there is any some third-party font installed on your iMac, if yes, please remove it for a test.