Unable to set up Wi-Fi direct connection to HP ENVY Photo 7830

SF 1 Reputation point
2020-11-26T18:32:40.107+00:00

I get a PIN-code, eventually, on the printer screen, enter it, wait, and then get the error message that printer stopped waiting. Try again. Anyone encounter this? Help much appreciated.

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Jenny Yan-MSFT 9,326 Reputation points
    2020-11-27T02:52:38.067+00:00

    Hi,
    There are many possible causes and you could do some basic check from printer itself which is instructed in below link:
    HP Printers - Troubleshoot a Wi-Fi Printer Connection
    https://support.hp.com/id-en/document/c06184808

    Moreover, from computer/laptop running windows Operating system, you could go through following places:

    1. Set printer as default
      43212-image.png
    2. Run Printing Troubleshooter: Control Panel\Hardware and Sound\Devices and Printers
      43213-image.png
    3. Check firewall settings in your computer as well as the Router Settings.

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    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny

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