microsoft account problem even after reinstall

Question

just to get this out of the way I have a dell XPS 8500, with windows 10 home(and I have tried pro but same issue), intel core i5, 8 gb of ram, 128 gb ssd, and no dedicated GPU (the igpu is intel hd graphics 2500). if I set the system up with or without a Microsoft account it continues to show this notification.

microsoft account problem
then something about password reset (it did not say this exactly but this is the just of it)

I turned off shared experiences and I have tried in the past to do a different microsoft account and no luck

UWP apps do not work when this is happening which is slightly important for what I do sometimes

AND I KNOW THIS IS NOT MALWARE SO DO NOT PUT ANYTHING LIKE THAT IN PLAESE!! any other help is very much appreciated
PS, sorry if I take a while to respond

Answer 1

Download the latest Windows 10 20H2 iso image from media creation tool, then clean install.
https://www.microsoft.com/en-us/software-download/windows10
Completely format disk and clean install will exclude all system related issue, and during oobe phase, you could create a local account and use it as login account. If you worry about MS account, you could login it on website and delete the devices which under this account.
https://account.microsoft.com/devices/
Once installation finished, you can check Store. This process I have used many times, always work.

-------------------------------------------------------------------------------------

If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Greetings,

Are you getting notifications like this?

If yes, could you please tell me if you try to turn off "Nearby sharing" and "Share across device" will the problem be solved?

• Click on Start / Settings (the gear in the left column).
• Click on System.
• Click on Shared Experiences in the left column.