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Guest user cannot sign in

MBender 111 Reputation points
2020-03-24T13:16:44.337+00:00

I've added a guest user to our Azure AD (they are to handle billings). The user keeps getting thrown back to the consent form, as seen below.

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What's going on?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Marilee Turscak-MSFT 37,271 Reputation points Microsoft Employee Moderator
    2020-03-25T23:59:59.53+00:00

    Can you ask them to try logging in using a new browser in an incognito window to see if they face this same issue?

    If they're accessing an application you may need to grant admin consent to solve this problem. https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/grant-admin-consent

    Also, you may need to enable user access to Enterprise apps. From your Admin portal, go to Admin Centers > Azure AD > Users and Groups > User Settings then make sure "Users can consent to apps accessing company data on their behalf" is enabled.

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