Can we escalate support ticket?

jerker ranerfors 20 Reputation points

A full company 30+ ppl are all locked out from tenant due to a faulty CA policy, is there somehow we can escalte a ticket that is placed to Microsoft?

Ticket ID: 2406280040001501

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Givary-MSFT 30,431 Reputation points Microsoft Employee

    @jerker ranerfors Thank you for reaching out to us, let me review the above mentioned ticket and revert back.

    1 person found this answer helpful.

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