Unable to install Hyper-V on Windows 10 Pro

TheGolden 96 Reputation points
2020-11-27T12:49:03.083+00:00

I am unable to install Hyper-V on Windows 10 Pro. After installing components from "Turn Windows features On and Off", PC goes to reboot and shows 15% and then instantly 30% installed. After rebooting, Windows starts installing the features, showing 30%, instantly jumping to 83%. About 10 seconds later it shows "Unable to complete features. Undoing the changes." and rebooting again. I have tried using DISM to check, scan and restore health. Check and scan didn't find any errors. SFC /scannow didn't find any errors either.

Event viewer states:

Update Microsoft-Hyper-V-All of package Microsoft-Hyper-V-ClientEdition failed to be turned on. Status: 0x800f0922.

Same goes for the rest of Hyper-V components.

I've tried to use DISM to enable the components with same results.

CPU is AMD Ryzen 3600, virtualization is turned on in BIOS.

I am unable to upload CBS log here because of its size, here's the link: https://gofile.io/d/47k1aQ. DISM logs are missing, probably due to this being far from first attempt to install the components.

Systeminfo Hyper-V requirements shows: "Low-level shell detected. Hyper-V functions won't be shown." This happens after subsequent attempts to install. This command

bcdedit /set hypervisorlaunchtype off

fixes it and shows Hyper-V requirements correctly with all 4 options present.

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
Windows for business | Windows Client for IT Pros | User experience | Other
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Accepted answer
  1. TheGolden 96 Reputation points
    2020-11-30T20:16:39.34+00:00

    After resetting network adapters in windows options and not being able to connect to internet anymore I just performed clean install. Problem solved.

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8 additional answers

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  1. Anonymous
    2020-11-27T18:33:00.657+00:00

    0x800F0922 CBS_E_INSTALLERS_FAILED = Processing advanced installers and generic commands failed. Might try
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/cbs-log-file-record-entries-not-repaired-run-sfc

    time may be better spent clean installing the operating system.

    --please don't forget to Accept as answer if the reply is helpful--


  2. Anonymous
    2020-11-28T13:22:08.607+00:00

    Not all corruption is repairable. If the pc is new I'd contact the seller for support.

    --please don't forget to Accept as answer if the reply is helpful--

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  3. Thomas Ehler AU 6 Reputation points
    2020-11-28T13:56:20.81+00:00

    Hi
    Check this thread
    https://superuser.com/questions/1248269/can-hyper-v-run-on-amd-ryzen-processors

    "Hyper-V would not install until I enabled virtualisation in the BIOS. At this point I was able to install the feature but not start a virtual machine, receiving the error as in my original question.

    Turns out there's an additional option in the BIOS to turn on SVM hidden away under "Advanced Frequency Settings", then "Advanced CPU Core Settings". Not sure why it's under frequency settings rather than in the main CPU features list with the other virtualisation option, but everything works fine once they're both enabled."


  4. TheGolden 96 Reputation points
    2020-11-29T14:24:48.86+00:00

    I am more than sure that clean install is not the only solution out there and would like to get help

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